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Barreau de Paris Immobilier, sociétés, affaires Fiche CNB avocat.fr
Maître Reda KOHEN, avocat au Barreau de Paris
Maître Reda KOHEN
Avocat au Barreau de Paris

French Bank Closes a British Resident’s Account After Brexit: Notice, Banque de France and Remedies

Having a French bank account closed after Brexit is not the same as being refused an ordinary commercial product. For a British citizen who is genuinely domiciled in France, the key questions are what type of account was closed, what reason the bank gave, which documents were requested, and whether the account was opened through the French right-to-an-account procedure. The procedure is called droit au compte: it allows the Banque de France to designate a bank when a person without a French deposit account has been refused. It is not an unlimited right to keep every account open, but it does impose a precise legal framework on a designated bank.

This distinction matters when a bank refers vaguely to “Brexit”, “compliance”, an unusual UK transfer, a missing French residence document or an internal policy. A bank may have serious anti-money-laundering duties and may stop a relationship when it cannot identify its customer or understand the purpose and origin of funds. It cannot, however, treat British nationality alone as a complete answer to a statutory right. This guide explains the legal difference, the two-month notice rule, the situations in which immediate action is possible, and the practical steps to preserve evidence and restore access to basic banking services in France.

I. Can a French bank close a British resident’s account after Brexit?

A. What the French right to an account protects after Brexit

The starting point is not the passport but the person’s legal and factual connection with France. Article L. 312-1 of the Code monétaire et financier (French Monetary and Financial Code) gives a person who has no deposit account in France a right to ask for an account when the statutory conditions are met. The first category is deliberately broad: the current text covers “Toute personne physique ou morale domiciliée en France”, meaning any individual or legal person domiciled in France. The full provision is available in Article L. 312-1 of the Code monétaire et financier.

For a British citizen, this produces two separate legal situations. A person living in France as their principal home may fall within the French domicile category even though their nationality is British and even though Brexit changed their immigration status. A person who lives in the United Kingdom and merely owns, visits or intends to purchase a French property may not be able to rely on that category simply because the property exists. The banking question therefore has to be separated from a property purchase file, which is governed by a different legal and conveyancing analysis.

The account must also be a deposit account and the applicant must be without a deposit account in France. A joint account does not necessarily remove the right to an individual account: Article L. 312-1 expressly states that holding a collective account does not prevent an eligible individual from seeking an individual account. That can be important where a British spouse is named on a joint account but cannot independently receive salary, pension or social-security payments after the relationship with the bank deteriorates.

The right is not a guarantee of a premium current account, an overdraft, a credit card with deferred payment, a mortgage or investment products. It gives access to a deposit account and the basic banking services defined by the Code. Article D. 312-5 lists services such as account operation, bank details, transfers, payment instructions, statements, cash deposits and withdrawals, remote balance consultation and a payment card subject to authorisation. The current reference is Article D. 312-5 of the Code monétaire et financier. The public explanation published by Service-Public.fr on a refused bank account confirms that opening and basic services under the right-to-account route are free.

Brexit therefore changes the evidence a bank may reasonably ask for, but it does not create a new ground saying that a British resident can never use the right to an account. A Withdrawal Agreement residence card, a long-stay visa, a French tax notice, a lease, utility bills, an attestation of accommodation, a French employment contract or pension documents may help establish the relevant facts. They are evidence of status, domicile and the intended use of the account; none should be confused with a rule that British citizens are excluded.

There is a useful constitutional and regulatory context. In Conseil d’État, 10 September 2014, no. 381183, the Conseil d’État accepted that the right-to-account mechanism responds to an “objectif d’intérêt général de lutte contre les situations d’exclusion bancaire”. The same decision also made clear that the statutory mechanism does not remove the bank’s anti-money-laundering vigilance obligations. The two principles operate together: access to a basic account is protected, while a bank must still identify the customer, assess risk and refuse to operate where the legal conditions for vigilance cannot be met.

A broader article on the right to an account for a British resident in France explains the first refusal and designation process. This article addresses the different problem that arises after the account has already been opened: a closure notice, a blocked payment, a demand for further information or an allegation that the customer no longer qualifies.

B. When can a bank lawfully terminate the account?

The first practical task is to identify whether the closed account was opened through the Banque de France procedure or through an ordinary bank contract. For an ordinary account, the bank’s contractual termination powers, the account agreement and applicable consumer rules must be examined. A bank can generally decide not to continue an ordinary relationship, subject to the contract, notice requirements and restrictions on abusive or discriminatory conduct. The special list in Article L. 312-1 IV is most important when the account was opened after a Banque de France designation, because the statutory services and protections attach to that account.

For a designated account, Article L. 312-1 IV sets out the permitted reasons for unilateral termination. They include deliberate use of the account for operations the bank has reason to suspect pursue illegal ends, inaccurate information supplied by the client, loss of the domicile or residence condition, the later opening of a second French deposit account that supplies basic services, repeated incivility towards staff, and the situation covered by Article L. 561-8 of the same Code. The bank’s letter must be sent free of charge on paper, or on another durable medium where the customer has requested it. The decision must be reasoned unless giving reasons would undermine national security or public order, and the Banque de France must be informed.

The ordinary notice rule is important. Article L. 312-1 states that “Un délai minimum de deux mois de préavis est octroyé” to the holder of the account, except where the termination is based on deliberate use for suspected illegal operations or inaccurate information. In practical terms, a letter that simply says “Brexit” or “UK risk” and closes the account tomorrow should be examined carefully. The phrase may conceal a different legal ground, but it is not itself a self-explanatory statutory reason. Ask which contractual or statutory ground is relied upon, which date the closure takes effect, and whether the bank has notified the Banque de France.

The bank’s anti-money-laundering duties can nevertheless justify a rapid restriction or termination in a genuine case. Article L. 561-4-1 requires a risk-based approach that takes account of the customer, the business relationship, products, transactions and, where relevant, the country or geographic area. Article L. 561-5 requires identification and verification using reliable written documents. Article L. 561-5-1 requires information about the purpose and nature of the relationship and information relevant to the customer’s situation. These are the legal reasons why a bank may ask a British resident for a passport, residence evidence, tax residence, source of pension, salary or sale proceeds, and an explanation of a transfer from or to the United Kingdom.

The relevant question is not whether the customer dislikes the request but whether the request is connected to a real vigilance obligation and whether the documents supplied allow the bank to complete it. A client who sends only a passport after being asked for proof of address, tax residence and source of a large transfer may leave the bank unable to proceed. Conversely, a customer who has provided a coherent file should preserve the documents, transmission dates and bank replies rather than repeatedly sending unrecorded attachments.

Article L. 561-8 is particularly significant for a designated account. Where the bank cannot satisfy the identification or relationship-information obligations, it must not execute operations or establish or continue the business relationship. The text expressly says that this rule also applies when the bank was designated by the Banque de France under Article L. 312-1. The official wording states that it applies “également lorsqu’un établissement de crédit a été désigné par la Banque de France”. A right-to-account designation is not a safe harbour from anti-money-laundering law.

That does not mean that every unexplained compliance label is conclusive. Keep the refusal or closure letter, the bank’s requests, your answers, proof of delivery, account statements, rejected direct debits, salary or pension payment evidence, and any deadline for transferring funds. If the bank will not disclose a suspicion report, do not demand disclosure of confidential anti-money-laundering information as though it were an ordinary contractual reason. Ask instead for the lawful category of termination, the effective date, the notice position and the steps available to challenge the decision.

British nationality and English-language correspondence also need careful treatment. Article 225-1 of the Code pénal includes distinctions based on origin, place of residence, language and actual or supposed belonging to a particular nation within the definition of discrimination. Article 225-2 addresses, among other conduct, refusing a service or making its provision conditional on a discriminatory ground. The official texts are Article 225-1 of the Code pénal and Article 225-2 of the Code pénal. A complaint requires evidence of the prohibited ground and the service decision; a legitimate, documented vigilance problem is not automatically discrimination. The strongest file compares the bank’s stated reason with the documents supplied and any different treatment of comparable customers.

On the UK side, the customer should also keep the British bank account, pension-payment instructions and proof of continuing access while the French dispute is assessed. The official GOV.UK guidance for people living in France is useful for immigration and practical cross-border information, but it does not replace the French bank’s legal obligations or the Banque de France procedure. Do not close the UK account until French direct debits, tax payments and essential income have been redirected safely.

II. What can a British resident do after a French bank closure?

A. How to use the Banque de France procedure and protect the two-month notice

Start by creating a dated chronology. Record the account opening date, the date of any Banque de France designation, every compliance request, the date each document was sent, the first blocked transaction, the closure letter and the date on which access stopped. Separate an account closure from a card suspension, an online-banking lock, a rejected transfer and a refusal to accept a new payment instruction. They may arise from different decisions and may require different remedies.

If the bank has given a closure letter, check whether it identifies the account as one opened through the right-to-account procedure, whether it states a statutory or contractual ground, whether it gives an effective date, and whether it mentions the customer-relations service and mediation. Article L. 312-1 requires information about those channels in a termination initiated by the bank. Article R. 312-8-1 also provides that the Banque de France is informed promptly of the reasons for a refusal or termination under the right-to-account provisions. The official reference is Article R. 312-8-1 of the Code monétaire et financier.

Send a written challenge through a traceable channel. The letter should not merely say that the closure is unfair. It should identify the account, state that you are domiciled in France if that is factually correct, explain whether the account was designated by the Banque de France, ask for the legal and contractual basis of the decision, request confirmation of the effective date and two-month notice, and attach only the documents needed to answer the bank’s stated concern. If the bank has asked for proof of source of funds, provide a table matching each incoming payment with its origin: salary, pension, property sale, inheritance, savings transfer or loan. The supporting documents should be numbered and the transmission should be preserved.

If the account was opened under the right-to-account procedure and the bank has allowed the notice period to run, ask the Banque de France which service should receive the closure information and whether a new designation can be sought. The public Banque de France right-to-account page explains that a designated bank may close an account only in the statutory exceptions and that the closure must be motivated and notified. It also provides the current form links and contact routes. The Banque de France’s English form can be useful for a British applicant, but the legal eligibility still depends on the French facts and documents.

Where the original account was not a designated account, the same file may still support a fresh right-to-account application if the customer is now without a French deposit account. Ask the former bank for a written refusal or closure document that can be used in the application. Do not assume that a bank’s refusal to renew an ordinary commercial account automatically activates the procedure without proof. The applicant may need to make a fresh documented request to a credit institution and obtain the statutory refusal attestation.

The fifteen-day rule is often missed. Under Article R. 312-6-1 of the Code monétaire et financier, silence by the bank for fifteen days from receipt of a request to open an account, or from a hand-delivered request at the branch, is treated as a refusal. The text says that such silence “est considéré comme un refus d’ouvrir le compte”. At the end of that period, the bank must provide a refusal attestation and indicate that the applicant may ask the Banque de France to designate an institution. Use a reliable proof of receipt: a tracked letter, branch stamp, secure customer message with a downloadable acknowledgement, or another method that fixes the date.

The Banque de France designation itself is designed to be quick once the required documents are complete. Article L. 312-1 refers to one working day from receipt of the required documents. The designated bank then has a separate obligation to tell the applicant which pieces are needed and which branch will handle the opening. Article R. 312-7 requires that notification within three working days of the designation. Its official wording refers to “une liste des pièces nécessaires à l’ouverture du compte”. A designated bank may request additional documents when needed, but a customer should distinguish a genuine additional request from an unexplained refusal to process the designation.

Once the complete file has been received, Article L. 312-1 provides that the designated bank opens the deposit account within three working days. The services are limited but practical: receiving salary or pension payments, paying utilities and tax, making transfers, obtaining account details, depositing funds and using a payment card with authorisation controls. A British resident should make a checklist of the payments that must be moved, rather than treating the right-to-account account as a substitute for every banking product.

In Conseil d’État, 14 October 2015, no. 381173, the Conseil d’État examined the regulator’s action after a bank failed to open thousands of accounts for people it had been designated to serve. The decision is a useful reminder that designation is not a recommendation the bank may ignore. It creates an obligation to provide the statutory account and basic services, while leaving the bank free to verify identity and comply with anti-money-laundering requirements. Preserve the designation notice and the bank’s dates if the three-day process is not respected.

B. How to challenge an unjustified closure without ignoring compliance duties

A good challenge separates three possible arguments. First, the bank may have applied the wrong notice period or relied on a reason that does not appear in the statutory list for a designated account. Secondly, the bank may have received a complete and credible compliance file but failed to explain why the account could not continue. Thirdly, the bank may have been legally unable to continue because identity, beneficial ownership, tax residence or the purpose and source of funds could not be established. Only the first two arguments are likely to support a direct challenge to the legal basis; the third requires the customer to cure the missing evidence where possible.

Do not describe every UK transfer as harmless simply because it comes from a familiar bank. A transfer from a pension provider, the sale of a UK home, a family member, a company, a trust or an investment platform may trigger different questions. Explain the relationship between the account holder and the sender, the underlying transaction, the date, the amount and the tax or contractual document. If a transfer is a loan, show the agreement. If it is an inheritance, show the probate or notarial evidence. If it is a pension, show the provider statement and the expected frequency. A short, indexed explanation can be more persuasive than a large unstructured upload.

At the same time, a bank should not be allowed to turn an incomplete internal request into a permanent and unexplained exclusion. The legal references to Articles L. 561-5 and L. 561-5-1 are not a licence to request documents unrelated to the customer or to keep an account frozen indefinitely without identifying the next step. Ask for a written list of missing pieces, a secure method of transmission and confirmation when the file is complete. Keep both the original and translated versions where a document is in English, and avoid altering a bank statement or adding annotations to the original.

The leading case of Cour de cassation, commercial chamber, 30 June 2021, no. 19-14.313, ECLI:FR:CCASS:2021:CO00623, is a useful warning about the limit of the right. The published summary states that a bank may terminate a right-to-account agreement where the customer deliberately used it for operations the bank had reason to suspect were illegal, and that communicating the account details to a contracting party so that it could pay by transfer could constitute deliberate use. The decision is not authority for closing an account merely because the customer is British; it illustrates why payment flows and the customer’s explanations matter.

A second official decision, Cour de cassation, commercial, financial and economic chamber, 15 December 2021, no. 19-25.218, records a case in which the client had been informed of the bank’s intention to terminate and could contact the Banque de France to seek another account. It was a rejection decision and should not be treated as a general permission to close without process. Its practical lesson is narrower: once a closure is announced, the customer should prepare an alternative account and a right-to-account application immediately instead of waiting for access to disappear.

The Banque de France route can coexist with a complaint to the bank’s customer-relations service and, where appropriate, the banking mediator. Follow the order and deadlines in the closure letter. The mediator is not a replacement for urgent court relief, does not disclose confidential anti-money-laundering reports and may not be able to restore a relationship that the bank could lawfully terminate. The Autorité de contrôle prudentiel et de résolution (ACPR) supervises banks and can receive information about systemic or regulatory failures, but it is not a general tribunal that awards compensation in every individual dispute.

Urgency should be documented in concrete terms. List a salary, pension, tax debit, rent, energy bill, insurance premium or healthcare payment that will fail; identify the amount and due date; and explain why a replacement account cannot be opened before that date. A court will need evidence of the decision, the legal issue and the practical consequence. A request for interim relief is not automatic merely because a bank relationship is inconvenient. The appropriate court, procedure and requested order depend on the account contract, the reason for closure, the evidence of compliance and the urgency.

If discrimination is alleged, assemble comparative evidence rather than relying on the word “Brexit”. Keep emails that refer to nationality, UK origin or language, proof that equivalent non-British customers were treated differently if available, the refusal or closure letter, and the exact compliance documents supplied. Article 225-1 is concerned with prohibited grounds, while Article 225-2 concerns certain discriminatory refusals or conditions in the provision of services. A bank’s neutral request for proof of source of funds may be lawful even when it is inconvenient; a blanket refusal because the customer is British may require a different analysis.

If the account has already been closed, protect the money and payment chain. Request confirmation of the destination and timing of any remaining balance, redirect recurring UK pension or salary payments only after verifying the new account details, notify French tax and social-security bodies where a payment mandate changes, and retain the bank’s final statement. Do not use another person’s account as an informal substitute for your own salary, pension or tax payments. That can create new identification, tax and anti-money-laundering questions and may weaken the credibility of the dispute.

The evidence file should contain, at minimum:

  • the bank’s account agreement, opening confirmation and any Banque de France designation;
  • the closure letter, envelopes or electronic metadata, and the date access was restricted;
  • proof of French domicile and, where relevant, the Withdrawal Agreement residence card, visa or residence permit;
  • the passport, tax-residence information and documents identifying the source and purpose of each material payment;
  • all compliance requests and your complete, dated answers;
  • rejected payments, direct-debit notices, salary or pension evidence and other urgent consequences;
  • the refusal attestation, proof of receipt and documents sent to the Banque de France;
  • records of customer-service complaints, mediation, regulatory contact and any court deadline.

The objective is not to force a bank to ignore a genuine legal prohibition. It is to make the bank identify the correct legal ground, respect the notice and information rules where they apply, give the Banque de France the information required by Article R. 312-8-1, and allow an eligible British resident to use the right-to-account mechanism when the first relationship ends. That distinction also improves the chances of a rapid settlement: the bank can see the compliance file, the customer can show domicile and urgency, and the Banque de France can assess whether a new designation is needed.

Conclusion

A French bank may close an account held by a British resident after Brexit, but the legal answer depends on the account type and the reason actually relied upon. For an account opened through the Banque de France right-to-account procedure, Article L. 312-1 creates a limited but real framework: specified grounds, a written decision, information to the Banque de France and, normally, at least two months’ notice. The exceptions for suspected illegal use and inaccurate information can be serious, and Article L. 561-8 applies even to a designated bank when the vigilance file cannot be completed.

The practical response is therefore immediate and organised. Secure the closure letter, establish French domicile, answer every compliance request with indexed evidence, challenge the notice or stated ground in writing, and prepare a new right-to-account application without waiting for the final closure date. If the bank’s language suggests that British nationality or UK origin is the real reason, preserve the comparative evidence and analyse discrimination separately from the anti-money-laundering issue. A British customer should maintain access to essential UK funds while French payments are safely redirected. The right procedure is determined by the account agreement, the Banque de France documents, the bank’s reasons and the urgency shown by the evidence.

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Source : Cour de cassation – Base Open Data « Judilibre » & « Légifrance ».

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Thank you very much, Miss Maazaz, for this feedback. Analytical rigor and responsiveness are essential commitments of our law firm specializing in real estate law in Paris, where each case requires a tailored approach. Delighted that we were able to achieve a favorable outcome. The firm remains at your disposal. Best regards.