{"id":2161265,"date":"2026-11-01T23:35:54","date_gmt":"2026-11-01T22:35:54","guid":{"rendered":"https:\/\/kohenavocats.fr\/?page_id=2161265"},"modified":"2026-11-04T19:36:54","modified_gmt":"2026-11-04T18:36:54","slug":"e-commerce-lawyer-paris","status":"publish","type":"page","link":"https:\/\/kohenavocats.fr\/en\/e-commerce-lawyer-paris\/","title":{"rendered":"E-commerce lawyer in Paris: withdrawal, returns and refunds"},"content":{"rendered":"\t\t
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Online shop, return policy, withdrawal and customer refunds<\/p>\n

E-commerce<\/em> lawyer in Paris: withdrawal, returns and refunds<\/span><\/h1>\n

A parcel return raises three separate questions, which an e-commerce lawyer in Paris examines in turn: could the customer withdraw, in what condition and at what cost does the item come back, and within what time limit must the shop refund. Each answer depends on the information given before the order and on the evidence the shop is able to produce.<\/p>\n

\n <\/svg><\/span>Call the firm06 46 60 58 22<\/span><\/span><\/a>\n <\/svg><\/span>Send your documentsconfidential form<\/span><\/span><\/a>\n <\/div>\n

A refund after withdrawal is bound by a fourteen-day time limit, and any delay increases the sum due under a statutory scale. Keep the order, the correspondence and the proof of dispatch of the return from the very first claim.<\/p>\n <\/div>\n

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E-commerce \u00b7 Paris<\/p>\n

Get a first analysis<\/em><\/h2>\n

Send the general terms in force on the date of the order, screenshots of the checkout process, the confirmation sent to the customer and the correspondence about the return: the firm will review the time limits still open and the sums actually due.<\/p>\n <\/div>\n

24 \u00e0 48 h<\/p>

first legal
review<\/p><\/div>\n <\/div>\n

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